General Interest Archives | Page 6 of 11

The Phone

Mar 14, 2018 | Blogs, Bruce McDowell - Author, Education, Featured Article, General Interest, Service Advisor's Desk, Shop Management

How you answer the phone is extremely important especially to a customer that has just experienced a vehicle failure. Bruce provides some great guidelines on how to answer the phone.

Checking Crank Pulley Runout

Feb 19, 2018 | Blogs, Engine, Cooling and Exhaust, Featured Article, General Interest, Starting and Charging

Owners of the 2012 Chevy Caprice have complained about a belt squeal noise and/or crankshaft balancer wobble.

Looking to Find Your Next Technician in the Midwest?

Feb 19, 2018 | Blogs, Education, Employment and Wages, Featured Article, General Interest

Ivy Tech Community College Evansville Campus is preparing students for careers in automotive repair.

What Does TPMS Do?

Feb 19, 2018 | General Interest, Instrument Panel, Gauges and Warning Indicators, Sensors and Switches, Tips

TPMS stands for Tire Pressure Monitoring System. It is an electronic system that keeps an eye on your tire pressure and warns you when a tire is under-inflated.

Too Many Cooks in the Kitchen

Feb 12, 2018 | Blogs, Bruce McDowell - Author, Education, Featured Article, General Interest, Service Advisor's Desk, Shop Management

Lessons learned: follow your own rules; they are there for a reason.

What has Changed with Internal Combustion Engines?

Jan 11, 2018 | Blogs, Education, Engine, Cooling and Exhaust, Featured Article, General Interest

I started thinking about this question when a local farmer brought me a 1953 Super C Farmall tractor that I had rebuilt the engine for twenty years ago. This tractor was his granddad’s and no longer served the farm, except to be driven in parades. My job was to...