The digital age has brought about changes in the way we process our repair orders and invoices. While technological advances have made some major improvements over some of the illegible handwritten ones of the past, there are still some that are slow to change.
Staying up-to-date on the technology and terminology in our industry is essential. If we want to be able to properly advise our clients and be capable of explaining some of the terminology we use, then we need a thorough understanding ourselves.
We work in an industry where defining right and wrong can sometimes be challenging.