Repair Orders and Invoices
The digital age has brought about changes in the way we process our repair orders and invoices. While technological advances have made some major improvements over some of the illegible handwritten ones of the past, there are still some that are slow to change.
Farming Technicians of Tomorrow
Finding technicians and good employees is a hot topic. If, as a business, we are making our 5-year business plans, why are we not already looking for the employees we know we'll need in 5 years? Where will those people come from and what type...
The Digital Shop
At 20+ years in the industry, I have seen a lot of changes, especially in how we do business.Back in 1997 when I was at my first shop, I did have a computer and a management system, but we were still "writing tickets" on paper. The back wall of the office...
Technology Terminology
Staying up-to-date on the technology and terminology in our industry is essential. If we want to be able to properly advise our clients and be capable of explaining some of the terminology we use, then we need a thorough understanding ourselves.
Employee Development
It has long been the battle cry of owners and managers in our industry that "We can't find good employees." The Technician.Academy motto is "Respect is Learned". There is also the phrase in management training that "Good leaders are made, not born." Proverbs 22:6 says...
Fuel Line Repair Procedures
Repair procedures for leaking fuel lines, both nylon and metal, on all vehicles including late models with fuel injection.
These are not Your Grandfather’s Training Methods
Technology Today Do you remember being in school and looking forward to graduation? I’ve told a lot of students and technicians that no one ever really gets out of school. Life is a constant learning process. When you stop learning, you’ve stopped living. In the...
Technician Training Protocols
Technology has changed so many things in our lives. Anyone who has been in the automotive industry very long is aware that technology has not only changed the way we live and work but is constantly evolving at an incredible rate. We are in an industry where the...
10 Reasons Why This is Not Your Grandfather’s Shop Anymore
There are at least 10 reasons why “This is not your grandfather’s shop anymore”. In this series, we’ll have a look at some of the advances in the industry that have occurred over the years and how they have affected the way we do our jobs.
When to Replace the Transmission Fluid Filter
Transmission fluid filters are commonly known for keeping contaminants out of the transmission fluid. However, there are some types of problems which can affect the filters and prevent them from functioning properly. Listen for Excess Noise In case you hear any...