Importance of Octane

Importance of Octane

While Octane ratings specifically refer to the quality of gasoline, many consumers do not know what they mean, how they affect their vehicles, or how they are calculated. As an automotive technician, you have heard of them, but you may be unaware of some of these...
Reinvesting In Staff by Ratchet & Wrench

Reinvesting In Staff by Ratchet & Wrench

Danny Wisian explains how he reinvigorated a stagnant closing ratio and productivity levels. If Danny Wisian had to describe the environment in his shop in one word, he says the first 14 years of shop ownership could be summed up as “chaotic.” Although the shop continued to grow every year, he says the small staff of five at Tech One Automotive in Austin, Texas, was always overloaded…