The “Since You” Blame Game

The “Since You” Blame Game

It seems that everyone is looking to blame someone else for their particular circumstances. This can be a wide array of things, especially in the automotive repair industry, and it can be on both sides of the service advisor counter. Some things the vehicle owner...
The PMI

The PMI

The Preventative Maintenance Inspection (PMI) provides another opportunity for increased sales and lets your customers know that you have inspected their vehicle and provided them with the information they need to keep their vehicles safe and dependable. The hardest part of initiating a PMI is getting everyone on board.