Check out the aricle on the importants of training.
“Training. If you’re not offering it to your repair shop employees, maybe you don’t understand its importance. Unfortunately, it’s a theme many automotive professionals and trainers recognize: Those who need training the most often are the ones not attending the classes or participating in online events.
To say that’s a shame is an understatement to many. Automotive professionals and trainers work hard to make sure they not only learn the most up-to-date information and practices available, but also share the information available to make the industry better – and change its oft-lamented image.”