Recruiting and Retaining Exceptional Automotive Techs (Part 1), written by Rich Diegle of the Alldata Tech-Assist Team, is a great read on recruiting quality technicians for your shop. A repair shop needs to make sure they hire not only qualified technicians but employees that are a good fit in the shop. You always need to determine if they will work well with your current group of technicians. Alldata has provided some good ideas to look at when you have to hire the next technician. I like the idea of recruiting a younger tech just out of school who shows promise. By doing this, they do not have any preconceived notion of how a shop is suppose to operate and they can become accustomed to your operation.

Read the full article here.