In the 29th episode of Technician.Academy’s podcast series, Richard Young talks with Founder and CEO of SI AutoPro, Jorge Antico. Antico was a 10-bay auto center owner for four years and recognized a need for shops to develop competitive advantages and provide superior consumer service experiences to its customers. Antico founded his software company in 1999 to give customers accurate assessments of their service needs and serve automotive shops in a number of different ways. In the podcast, Antico discusses his product ServiceIntelligence in detail, explaining how it provides ultra-accurate sales information, increases a shop’s car count, and deepens customer loyalty. Tune in now to hear more from SI AutoPro’s Jorge Antico.