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In Episode #17 of Technician.Academy’s podcast series, Fixed Operations Manager for Romain Crosspoint, Larry Renschler, discusses with CEO Shawn Collins the value of a trained technician and the issues people are having with locating quality employees. As heard in the previous podcast, there is a real problem of technician shortages, and Renschler also voices his opinions on what could be causing this shortage and how it can be solved. As a manager, Renschler also explains what he looks for in a new employee and how his organization is working to retain new technicians after the first year.