Where Did the Bay Go?

Where Did the Bay Go?

I recently received a newsletter that stated that there were 8,000 fewer car and light truck service bays in 2016 than at the same time in 2011. What does that mean for the repair industry, technician, and possible future shop owners? I was also curious how these...
Flat Rate or Not?

Flat Rate or Not?

So, last month we discussed the lack of new automotive technicians to fill the open positions. This month I want to bring to the forefront a very possible unpopular topic: technician pay. The way technicians are compensated for the task they perform could be a portion...