Technician.Academy recently had the opportunity to present fuel systems training to the automotive students of West Kentucky Community and Technical College (WKCTC) in Paducah, Kentucky.
I was reminded of the following article that a friend of mine, Rick Escalambre, wrote several years ago. I think it still holds true today. As you read this, remember some of the numbers have changed, but I believe the overall context is still prevalent today.
How you answer the phone is extremely important especially to a customer that has just experienced a vehicle failure. Bruce provides some great guidelines on how to answer the phone.
Owners of the 2012 Chevy Caprice have complained about a belt squeal noise and/or crankshaft balancer wobble.
Ivy Tech Community College Evansville Campus is preparing students for careers in automotive repair.
You turn your ignition key and the engine fires up. It’s as simple as that, right? Actually, it’s quite a bit more complicated than it seems.